Our Complete Business VoIP Phone Service

  • Installation - VpsCity will install/replace your existing phone system with a SIP based phone system
  • Management - Our expert engineers will completely manage your phone system
  • Cisco IP Phones - We will provide advanced Cisco IP Phones based on your requirements
  • Toll Free Numbers - Get 0800 or 0508 numbers for your business
  • Call Records - Check detailed business VoIP call records within our client portal
  • Music On Hold - Upload your own music or customised recording
  • 24/7 Support - Our dedicated support team will be available 24/7

Our VoIP Bundle Plans

Pay As You Go


Bundle Rates



* Pay As You Go rates apply out of bundle

International Rates (Per Minute)



National Rate

Mobile Rate

* Pay As You Go rates apply out of bundle
* All prices are in South Africa Rands (ZAR)
* All products are Inclusive of VAT



* Pay As You Go rates apply out of bundle
* All prices are in South Africa Rands (ZAR)
* All products are Inclusive of VAT

Not Sure Which Plan To Choose?
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Expert Support Team

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  011 998 8020


Included Features

Fax Support

Full support for Email2Fax and Fax2Email

No Setup Fee

There is no set up fee

Call Queue

Offers businesses a great way to manage incoming calls

Caller ID/Screening

Screen your incoming calls

Call Transfer

Transfer calls internally or externally

Toll-Free Number

Offer toll-free number for your customers to call

Call Forwarding

Forward your calls to any number

International Calls

Conference in full HD with no interruptions or disruptions to others on the office network

Secure System

Completely managed by our expert team for peace of mind and security

Move Your Business Phone System Into The Cloud

We provide robust, efficient & cost effective solutions for any small to large business. We will analyse your business and install/replace your existing phone system with a state of the art SIP-based phone system to provide the right solution at the right price.

Save Money! Get a VoIP Phone System Today!

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VoIP Service

Seamless Communication with VoIP Services

Use VoIP phone services to stay connected to employees, clients and colleagues, from anywhere you're working. Advanced communications system allow you to work from anywhere. Transfer and swap calls between multiple devices with one click.

More Ways To Communicate Than Ever Before

VoIP allows you to make calls over a network, anywhere there is an internet connection available. It looks and feels like a traditional landline, but has the versatility to be used virtually anywhere around the globe - whether it is your VoIP phone, your smartphone, or your computer. VoIP offers an abundance of features that traditional landlines cannot offer, and best of all, they’re free! You can forward calls, block anonymous calls, or even use your VoIP service on your cell phone. You can also talk with many people at the same time without any additional cost.

VoIP is a more affordable alternative than a traditional phone line. It looks and feels the same way a landline does but offers many additional features free of cost that can be controlled from anywhere in the world. In addition to features, VoIP is flexible. You can use it as you normally would at your home or office, or you can set up your service to work on a smartphone or computer.

NZ VoIP Service
Total Mobility
  • Make/receive calls from anywhere
  • Transfer calls to other numbers
  • Move calls seamlessly from desk to mobile
  • Simple install – singular port for your phone and PC
Phone Number Freedom
  • Keep your existing number
  • Pick a new local number
  • Pick a new toll-free number
  • Phones can be used on any internet connection
Call Flow Automation
  • Voice conferencing
  • Design your call flow architecture
  • Update your voice message anytime
  • If needed just add another phone, plug and play
Why do Businesses Choose SIP Trunk Service?

SIP trunking is a method of delivering telephone and other unified communications services over the Internet to customers that have an IP capable PBX system. SIP trunking can be seen as a low-cost replacement for traditional PRI or analogue circuits - using the Internet to make/receive calls instead. This means cost savings since you do not need to order expensive circuits from a legacy telecommunications provider and can use your existing broadband connection to terminate/place calls.

While there are many advantages to the VoIP SIP trunk approach, the primary benefits are cost and flexibility. SIP trunking eliminates the need for PRI lines and the associated cost. Unlike PRI lines, which contain 23 channels, SIP trunks can be purchased in increments as low as one channel, or unlimited channels. This gives businesses the ability to purchase and pay for only what they need and to easily scale as capacity requirements change. We provide unlimited SIP channels with our Business Talk plan.

SIP Trunk
Bring Your Own Bandwidth

VpsCity gives you the flexibility to choose your own broadband Internet connection. Unlike some SIP trunking providers, we do not require that you get data connectivity through us.

International Call Fraud Protection

Our systems watch in real-time for International call fraud and take immediate action to kill unauthorised calls in progress. These automated systems protect you even when your premise equipment is compromised.

Real-Time Call Data Records

Call Data Records (CDRs) can be useful in understanding your true communications needs and also give you a view of business activities. All of your CDRs are available in the Control Panel and are shown in near real-time.

Grow Your Business With Cloud PBX System

If your business requires a robust, fully featured PBX system, then look no further than VpsCity Cloud Hosted PBX Service. Our Cloud PBX provides all of the benefits of a traditional PBX for your business, without the high hardware setup and infrastructure costs. If your business has multiple users, at one or multiple locations, VpsCity Cloud PBX can quickly deliver a feature-rich, reliable, cost-effective business phone system solution.

With Cloud PBX, your business phone system is hosted in our high availability data centres in Johannesburg and is maintained by our expert technical staff.

Cloud PBX
Customise Greetings

Craft custom greetings for both business and nonbusiness hours. Set your special greetings on holiday period.


Missed a call? Simply check your email for the voicemail audio file, and listen to it directly from your email − any time, anywhere.

Caller ID

Our Caller ID features allows to see the number (and sometimes the name) of the person calling you.

Call Queue

Call Queue feature offers businesses a great way to manage incoming calls during peak periods of high call volume. It places incoming calls in a line (or a "queue") while extension users take other calls.

Call Recording

Call recording can dramatically increase productivity in your business. Its many uses include training new staff, employee evaluations, quality assurance for your customers and so on.

Music On Hold

Our VoIP phone systems can be customised with music or messages while callers are putting on hold or transfer to another phone number.

Cisco SPA 504G Phone
Cisco SPA 504G

Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE). Dual switched Ethernet ports for connecting a computer behind the phone, reducing cabling costs. Wideband audio for unsurpassed voice clarity and enhanced speaker quality.

Cisco 7941G Phone
Cisco 7941G

The new Cisco Unified IP Phone 7941G is a full-featured handset that provides two programmable line and feature buttons along with four interactive softkeys to help guide users through various call features and functions. A high-resolution, graphical 4-bit grayscale display (320 x 222).

Cisco CP-8961 Phone
Cisco CP-8961

The Cisco Unified IP Phone 8961 delivers comprehensive multimedia communications and advanced feature capabilities in an elegant ergonomic design that is both user- and eco-friendly. Large 5-inch, backlit, vibrant high-resolution, fully-adjustable color display enhances user experience with easier viewing. Its high-definition voice (HD voice) delivers greater clarity in communications. Deep-Sleep power option reduces power consumption in off-hours up to 90 percent over the phone in active state during the workday for energy cost savings.

Cisco SPA 112 Phone
Cisco SPA 112

The Cisco SPA112 2-Port Adapter offers the benefits of high-quality voice over IP (VoIP) without the need to upgrade your existing analogue phones. Easy to install and use, the SPA112 works over an IP network to connect analogue phones and fax machines to a VoIP service provider. The Cisco SPA112 is compact in design and compatible with international voice and data standards. It can be used with residential, home-office, and small-business-VoIP service offerings.

Yealink SIP-T21P Phone
Yealink SIP-T21P

Yealink’s new SIP-T21P takes entry-level IP phones to a level never achieved before. Making full-use of high-quality materials, plus an extra-large 132x64-pixel graphical LCD showing a clear 5-line data display, it offers a smoother user experience, much more visual information at a glance, plus HD Voice characteristics. As a very cost-effective and powerful IP solution, the T21P maximising productivity in both small and large office environments.

Yealink SIP-T46G Phone
Yealink SIP-T46G

The SIP-T46G is Yealink latest revolutionary IP Phone for executive users and busy professionals. New designs appears the commerce, with high resolution TFT color display, delivering a rich visual experience. Yealink Optima HD technology enables rich, clear, life-like voice communications. 7 key features: message, headset, hold, mute, transfer, redial and hands-free speakerphone.

Panasonic Cordless Phone
Panasonic Cordless Phone

This digital cordless phone is the perfect accessory to any home. Choose from an array of vibrant colours and enjoy the comfort and convenience of an easy-to-see screen and ergonomic design. The large backlit display makes it easy to view battery life, range of service and caller identification.


Comfortable for long hours of use thanks to premium leatherette ear pads, plus the ear pads can be easily cleaned or replaced as desired. Durable, lightweight materials provide a contemporary, stylish look. Compatible with most leading UC platforms, such as Skype and Skype for Business, Cisco Jabber™, Cisco® IP Communicator, Google Hangouts, Apple FaceTime, and so on.

Let Customers Call You Toll-Free

Using VpsCity Toll-Free numbers are a cost-effective way to make it simple for your customers to connect with you. With minimum investment, you can enhance your customer experience and marketing effectiveness as customers are more likely to call you if the call costs nothing!

Toll-Free number helps to generate national and overseas sales, reduce costs and increase customer loyalty. Choose between 0800, 0508 and word numbers and local, national and international toll-free calling. You can also easily bring your existing toll-free number to us.

Toll Free Phone Number
  • 0800, 0508 or word numbers
  • Local, national and international toll-free calling
  • Forward calls or simultaneous ring multiple phones - never miss a call
  • Allows a pre-recorded message to be played before the call is forwarded to the terminating number
  • Easily bring your existing toll-free number
  • Block calls from cell phones
  • Divert calls to any landline, mobile, branches or other points if not answered
  • Menu options which directs callers to dial 1 for the operator, 2 for bookings, 3 for accounts, etc.

Frequently Asked Questions

What do I choose - PC-based telephone or hardware or equipment-based VoIP services?

Depending on your needs for voip, PC and software services are more affordable but with limited features. However, Software-based VoIP runs on your desktop or laptop making it more easier to use and it allows you to take it with you wherever you go. Hardware/Equipment-based phones work like a standard phone, but come with added bonuses like call divert and call forward.

What type of telephone can I use with VoIP?

You may use a traditional phone by using a VoIP adapter or use a soft phone which needs to be downloaded on to your PC. There is also the option of using a VoIP phone or a USB phone with the combination of a soft phone, and this gets plugged into your USB port.

What do I need to get started?

An internet connection is required and then the voip phone can be connected with an adaptor. You will secondly need to register with VpsCity for VoIP services.

How reliable and secure is VoIP?

VoIP is as safe and secure just as the internet. With added encryption, it allows the added sense of security versus a connection over a conventional phone line.

What about faxing?

Yes, we can save your money and time by utilizing our fax to email service.

What is the cost of calling a 0800 number?

It is free of charge.

How is VoIP different from a traditional telephone system?

The only difference is that your telephone works through your internet connection rather than a standard telephone network. VoIP also has benefits such as long distance calls with excellent quality and other special features which a conventional phone does not offer. Since VoIP uses your internet connection, you have the added convenience of additional lines. With VoIP you can get an number which can be from any country or area code you prefer, even if it is different to the area you live in. For example if you live in South Africa but get an international number, you will not be charged for long distance calling. Please note however that users in South Africa calling on your international number will be charged international rates.

How do I make calls using VoIP? Do I have to dial a special number?

No, you do not need to dial a special number. To make and receive calls with VoIP is the same as with a standard telephone/mobile. For international calls dial 00 followed by the country code, To dial other VoIP users, just dial their VoIP ID from your VoIP Phone. All calls to other VoIP users are absolutely free of charge.

Are VoIP calls cheaper than calls on traditional telephone networks?

Yes calling rates are considerably lower and calls to other VoIP destinations are free of cost. You are charged per minute rates for calls outside the VoIP network. Using VoIP also helps to diminish your telephone line rental costs because it works through your internet connection.